Free SOP templates for every small business
The core standard operating procedures every small team should have — ready to copy, edit, and share. Open a template, use it as-is, then re-record any step with Dyzo Owl to add real screenshots from your own tools.
Onboard a new hire
Get a new team member productive fast — pre-boarding to day 90.
View templateClient / project handoff
Hand a finished project or account over cleanly — nothing lost.
View templateInvoicing & collections
Bill consistently and get paid on time — protect cash flow.
View templateCustomer complaint & refund
Handle every complaint consistently — acknowledge, resolve, escalate.
View templateOffboarding & access revocation
Exit a team member safely — knowledge transfer + revoke access fast.
View templateIncident & backup response
Respond to an outage or security incident calmly: detect → recover → learn.
View templateSocial media posting
Publish on-brand posts consistently — draft, approve, schedule, track.
View templateEcommerce order processing
From new order to shipped parcel — same steps, every single time.
View templateWebsite update & publish
Make site changes safely — backup, edit, review, publish, verify.
View templatePassword reset & access requests
Handle access requests fast without becoming the security hole.
View templateTemplates are a start. Recordings are better.
A template gives you the structure. With the Dyzo Owl Chrome extension you can record your real process — every click becomes a step with a screenshot — so your SOP matches exactly how your team does the work.